NHTSA Complaint #10638592 — 2002 DODGE DURANGO SERVICE BRAKES

Complaint Details

ODI Number	10638592
Vehicle	2002 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	August 1, 2004
Date Filed	September 23, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

WHILE MAKING URGENT STOP WITH HEAVY BRAKE PEDAL APPLICATION, BRAKES SUDDENLY LET LOOSE FOR A MOMENT AND THEN RESUME BRAKING ACTION. UPON FIRST INCIDENT, DEALER REPLACED VARIOUS ABS COMPONENTS. NOT SOLVED. MORE CHECKS, NOT SOLVED. EVENTUALLY, FRONT AND REAR BRAKE PADS WERE CHANGED, EVEN THOUGH THEY WERE NOT WORN OUT. THIS SOLVED THE PROBLEM FOR ANOTHER 30,000 OR SO MILES. WITH SLIGHT WEAR ON THE BRAKE PADS, PROBLEM OCCURRED AGAIN. PAID FOR NEW BRAKE PADS EVEN THOUGH THEY WERE NOT RECOMMENDED. THIS AGAIN SOLVED THE PROBLEM. *TR

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