NHTSA Complaint #10638523 — 2001 TOYOTA SEQUOIA

OUR VEHICLE HAS A SQUEAK AND CRACKING SOUND WHICH IS VERY SCARY WHEN RIDING IN THIS TRUCK.MY HUSBAND WAS INFORMED BY A TOYOTA TECHNICIAN THAT THERE HAD BEEN A RECALL ON THIS VEHICLE FOR UNDER CARRIAGE RUST/CORROSION WHICH COULD LEAD TO POSSIBLE FRAME DAMAGE. ON 9/22 WE CALLED OUR LOCAL TOYOTA DEALERSHIP, GAVE THE VIN AND WAS TOLD THEIR IS NO RECALL, & ADVISED TO NOTIFY TOYOTA IF WE WANTED TO PURSUE THIS ISSUE. SO WE IMMEDIATELY CALLED TOYOTA & REC'D A CASE #, AND WAS INFORMED THE ISSUE WAS THE UNDER CARRIAGE WHICH WAS RUSTING AND THE CORROSION WAS CAUSING FRAME DAMAGE DUE TO THE SALT AND OTHER ELEMENTS ON ROADS FOR ICE & SNOW ON 9/23 WE REC'D A CALL INFORMING US THAT THE "SAFETY CAMPAIGN" ENDED ON 7/29, NOTIFICATIONS WENT OUT TO FIRST TIME OWNERS AND OR DMV CURRENT OWNERS. MY HUSBAND & I HAVE BEEN REGISTERED OWNERS OF THIS VEHICLE SINCE 9/26/07. WE WERE NOT NOTIFIED OF THIS SAFETY CAMPAIGN WHICH POSES A SAFETY HAZARD AND HAVE BEEN TOLD THAT OUR STATE OF MD IS A STATE IN WHICH THIS VEHICLE IS EFFECTED BY THIS RECALL/CAMPAIGN. FOR THE SAFETY AND LIVES OF MY FAMILY I AM WRITING TO HAVE THE "SAFETY CAMPAIGN" OPENED SO THAT THIS VEHICLE WILL FEEL AND SOUND SAFE TO DRIVE AND THE LIVES OF MY FAMILY WILL NOT BE JEOPARDIZED EVERY TIME WE RIDE IN THIS VEHICLE WHICH MOST OF THE TIME IS DAILY.WHY WOULD WE NOT ADHERE TO A RECALL IF WE WERE NOTIFIED? I DON'T UNDERSTAND HOW THERE IS A CUT-OFF DATE. I MEAN WHAT HAPPENS AFTER 7/29 THE CORROSION DOESN'T MATTER OR THE LIVES OF THOSE WHO OWN THESE VEHICLES DON'T MATTER? SEEKING HELP IN MARYLAND. *TR