NHTSA Complaint #10638521 — 2007 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10638521
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	May 5, 2014
Date Filed	September 23, 2014
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VINYL(?) MATERIAL THAT COVERS THE LATCH TO OPEN THE BACK HATCH IS MELTING AND STICKY. LIKE SO MANY OTHER 2007 PRIUS OWNERS I LOVE MY PRIUS BUT AM DISAPPOINTED WITH TOYOTA FOR NOT TAKING CARE OF THIS PROBLEM. THE DEALERSHIP STATES THAT IT IS NOT UNDER WARRANTY AND THE COST FOR THE REPLACEMENT SWITCH (I WAS TOLD THE FIX IS TO REPLACE THE WHOLE SWITCH BECAUSE THEY DON'T SELL A REPLACEMENT PIECE OF VINYL ONLY) IS $70, THIS IS THE COST FOR THE PART ONLY, NOT INCLUDING LABOR. AFTER THE HASSLE OF MULTIPLE RECALLS ON THIS CAR IT IS UNFORTUNATE THAT TOYOTA REFUSES TO TAKE CARE OF A PROBLEM THAT SO MANY OWNERS ARE EXPERIENCING. *TR

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