NHTSA Complaint #10638035 — 2011 DODGE AVENGER

I WAS DRIVING TO A PARKING LOT AROUND A TURNABOUT AND AS I APPROACHED THE ENTRANCE FOR THE PARKING LOT, THE STEERING BECAME EXTREMELY DIFFICULT, ALMOST CAUSING THE CAR TO MISS THE ENTRANCE AND FOR ME TO VEER OF THE ROAD. I LOOKED AT THE TACHOMETER AND NOTICED THAT THE ENGINE HAD COMPLETELY TURNED OFF. THIS WAS ABOUT THE THIRD OCCURRENCE. THE PREVIOUS TWO TIMES THE CAR HAD STALLED AT AN INTERSECTION'S RED LIGHT AND DIDN'T NOTICE UNTIL THE LIGHT TURNED GREEN. WHEN I DEPRESSED THE GAS PEDAL, THE CAR WOULDN'T MOVE. AGAIN, I WOULD LOOK AT THE TACHOMETER, AND THE ENGINE STALLED. I WISH TO HAVE ON THE RECORD THAT TODAY, 9/22/14 AT APPROXIMATELY 11:30AM, I CONTACTED [XXX] OF PALM AUTO MALL IN PUNTA GORDA, FL TO VOICE MY CONCERNS ABOUT A RECALL I READ IN THE LOCAL NEWS ABOUT A FUEL PUMP RECALL FOR JEEP CHEROKEES WITH A 3.6L V6 AND WAS GIVEN THE RUNAROUND. MY CAR HAS THE EXACT SAME ENGINE, AND MADE DURING THAT RECALL'S DATE! THIS IS IMPORTANT BECAUSE I DESCRIBED THIS EXACT PROBLEM WHEN MY CAR WAS SERVICED 9/16-9/17/14. I WAS TOLD TODAY THAT SINCE MY CAR IS NOT INVOLVED WITH THE JEEP RECALL, THEY COULDN'T DO ANYTHING. I WARNED [XXX] THAT IF I GET INTO AN ACCIDENT DUE TO THIS PROBLEM, HE IS GOING TO BE ON RECORD THAT I EXPLAINED THIS PROBLEM TO HIM. THANK GOD I WAS DRIVING SLOWLY. IF MY MOTHER WERE DRIVING THE SAME CAR, SHE WOULD NOT HAVE HAD THE STRENGTH TO TURN THE WHEEL IN THIS CIRCUMSTANCE. HIGHLY DANGEROUS AND POTENTIALLY FATAL PROBLEM WITH THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR