NHTSA Complaint #10637818 — 2011 VOLKSWAGEN JETTA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10637818
Vehicle	2011 VOLKSWAGEN JETTA
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 7, 2014
Date Filed	September 21, 2014
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE LATCH ON THE DRIVER SIDE HAS BECOME LOOSE. AS I WAS DRIVING OVER SPEED BUMPS, I NOTICED THE DOOR WOULD RATTLE HARD. I PULLED TO THE SIDE AND NOTICED THE LATCH ATTACHED TO THE CAR WAS LOOSE. I TIGHTENED UP THE SCREWS AND THE DOOR WAS ABLE TO CLOSE TIGHTLY AGAIN. A FEW WEEKS LATER, THE PROBLEM HAS OCCURRED AGAIN. I TIGHTEN THE SCREWS, BUT THIS TIME, THE DOOR CANNOT CLOSE FULLY. THIS IS WORRISOME, BECAUSE WHAT IF THE DOOR SWINGS OPEN AS I AM DRIVING? THIS IS A MAJOR SAFETY CONCERN! *TR

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