NHTSA Complaint #10637726 — 2004 CADILLAC CTS

I WAS NOTIFIED BY U.S. MAIL FROM GENERAL MOTORS ON 9/19/2014 THAT MY VEHICLE WAS INVOLVED IN A RECALL NOTICE #14172. THE LETTER STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR TO MY VEHICLE. LETTER ALSO STATED THAT I WAS TO MAKE AN APPOINTMENT WITH MY CADILLAC DEALER TO GET THE REPAIR COMPLETED. NONE OF THIS IS TRUE. THE DEALER INFORMED ME THAT THE PARTS WERE NOT AVAILABLE AND THAT THEY DID NOT ACCEPT APPOINTMENTS FOR THE REPAIR. THIS LETTER FROM GENERAL MOTORS, DATED SEPTEMBER 2014, AND SIGNED BY [XXX], VICE PRESIDENT - GLOBAL SAFETY IS VERY MISLEADING AND APPARENTLY CONTAINS FALSE INFORMATION. I CONTACTED GENERAL MOTORS BY TELEPHONE @ 1-800-458-8006 AND THE AGENT FROM GENERAL MOTORS CONFIRMED THAT THE LETTER CONTAINED FALSE INFORMATION. SINCE HUMAN LIVES ARE AT RISK CONCERNING THE RECALL, I FEEL THIS IS A MISTAKE THAT NEEDS IMMEDIATE CORRECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR