NHTSA Complaint #10637529 — 2012 CADILLAC CTS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10637529
Vehicle	2012 CADILLAC CTS
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2014
Date Filed	September 19, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED REPLACEMENT PARTS IN THE MAIL IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONFUSED AS TO WHETHER SHE WAS TO INSTALL THE PARTS HERSELF OR TAKE THEM TO A DEALER FOR INSTALLATION. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WAS TOO SIMPLE FOR SUCH A SERIOUS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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