NHTSA Complaint #10637238 — 2014 THOR MOTOR COACH FOUR WINDS 5000

TL* THE CONTACT OWNS A 2014 THOR FOUR WINDS 31E (NA) RV. THE CONTACT STATED THAT THE VEHICLE WAS BUILT OVERWEIGHT. THE CONTACT WAS STOPPED BY THE POLICE AND WAS INFORMED THAT THE TIRES APPEARED FLAT DUE TO THE WEIGHT OF THE RV. THE CONTACT RETURNED TO THE DEALER AND ADDRESSED WHAT OCCURRED. WHEN CROSSING OVER RAILROAD TRACKS, THE RV BECAME STUCK ON THE TRACKS DUE TO REAR GROUND CLEARANCE ON THE RV. THE VEHICLE BECAME UNSTUCK WHEN IT WAS DRIVEN IN REVERSE. THE DEALER STATED THAT THE FAILURES WERE CAUSED BECAUSE THE CONTACT DID NOT WEIGH THE RV AND CHECK THE TIRE PRESSURE. THE MANUFACTURER SENT A FORD REPRESENTATIVE OUT TO TAKE PICTURES AND CHECK THE AIR PRESSURE IN THE TIRES. NEITHER THE REPRESENTATIVE NOR THE MANUFACTURER FOLLOWED UP WITH THE CONTACT. THE FUEL FILTER WAS DESIGNED FOR THE DRIVER SIDE, BUT HAD BEEN PLACED ON THE PASSENGER SIDE OVER THE HOT EXHAUST PIKE. THE FAILURES RECURRED FOR THE PAST FOUR MONTHS. THE CONTACT STATED THE GVWR IS 9600. WHEN THE VEHICLE WAS WEIGHED, THE WEIGHT WAS 9,720 WITH NO ONE IN THE RV OR ANY PERSONAL ITEMS. THE FAILURE MILEAGE WAS 1,500...UPDATED 10/14/2014 *BF UPDATED 7/22/2015*JS