NHTSA Complaint #10637230 — 2009 JEEP WRANGLER

LET ME MENTION, THAT I BOUGHT THIS JEEP BRAND NEW, AND STARTED HAVING STEERING PROBLEMS ABOUT 4 MONTHS AFTER PURCHASE. IT WOULD PULL TO THE DRIVERS SIDE, AND WHEN HITTING UNEVEN PAYMENT OR BUMP, FELT AS THOUGH STEERING WHEEL PULLED OUT OF MY HANDS. LEARNED EARLY ON TO HOLD STEERING WHEEL VERY TIGHTLY. TOOK IT TO THE DEALERSHIP AND WAS TOLD MY TIRES NEEDED ROTATION AND SET AIR PRESSURE. MILEAGE AT THIS POINT WAS 4734. OVER TIME, LEARNED TO AVOID POTHOLES, UNEVEN PAYMENT OR ANY ROUGH ROAD. WHEN I DID TAKE IT IN TO DEALERSHIP, WAS TOLD THEY COULD NOT IMITATE MY PROBLEM. STILL MAKING MONTHLY PAYMENTS ON THE JEEP WITH THIS CONTINUOUS PROBLEM WAS GETTING REALLY OLD. ON 11/25/11, 2 YEARS AND 4 MONTHS OF PUTTING UP WITH THIS CRAP, TOOK IT INTO DEALERSHIP AGAIN. THE STEERING WAS GETTING MORE OUT OF CONTROL AND I WOULD NOT ALLOW MY TEENAGE SON TO DRIVE IT BECAUSE I DIDN'T FEEL SAFE. AT THIS POINT WAS TOLD NEEDED TIRES ROTATED AGAIN, AIR PRESSURE CHECK, REAR DISC BRAKES AND ROTORS NEEDED, ALSO WAS TOLD NEEDED FRONT AND REAR DIFFERENTIAL FLUID SERVICE. HAD TO DECLINE, CAUSE AT THIS POINT, TOTAL WAS ALREADY UP TO 325.63. THEY WANTED ANOTHER 195.00 TO DO IT. ON 6/4/14, DURING INSPECTION, WAS TOLD I NEED NEW TIRES. MILEAGE WAS 26,753. HAD ENOUGH TREAD TO PASS. THEY WANTED 1017.00, WENT TO COSTCO, SAME TIRES FOR 300 LESS. 2/21/14, MORE STEERING PROBLEMS, THIS TIME NEEDED NEW DAMPER, STEERING DAMPER WEAK PLUS TRANSMISSION FLUID COOLER LINES NEEDED REPLACED. 6/14/14 STEERING/SUSPENSION EXHAUST HEAT SHIELD SEPARATED ON RIGHT SIDE HITTING OFF MUFFLER, ALSO FRONT AND REAR DIFF. SERVICE. COST 568.42, 8/14/14 BATTERY DIED. GETTING TO POINT, ON 9/12/14, ON PA I 79 TURNPIKE, HAD MY FIRST OFFICIAL DEATH WOBBLE AS I HAVE HEARD. LUCKY FOR ME, HAD A SHOULDER TO PULL OVER TO UNTIL IT STOPPED. SCARED THE S--- OUT OF ME. WHOLE FRONT END SHOCK SO VIOLENTLY, UNREAL. *TR