NHTSA Complaint #10637095 — 2002 DODGE RAM 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10637095
Vehicle	2002 DODGE RAM 1500
Component	STRUCTURE:BODY
Date of Incident	April 1, 2005
Date Filed	September 17, 2014
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. HOWEVER, THE CHECK ENGINE LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE OVER HEATED MULTIPLE TIMES. IN ADDITION, THE DASHBOARD BEGAN TO CRACK AND LATER COLLAPSED. THE CONTACT NOTICED THAT THE CRACK WAS NEAR THE AIR BAG AND COULD POTENTIALLY INADVERTENTLY DEPLOY THE AIR BAG. THE FAILURE CAUSED THE ENTIRE INSTRUMENT PANEL TO MALFUNCTION. THE CONTACT STATED THAT THE PIECES FROM THE DASH BOARD FELL INTO THE AIR VENTS CAUSING THE A/C UNIT TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENGINE AND DASHBOARD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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