NHTSA Complaint #10637060 — 2007 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	10637060
Vehicle	2007 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	June 9, 2014
Date Filed	September 17, 2014
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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