NHTSA Complaint #10636953 — 2012 FORD FIESTA

TRYING TO CLOSE MY PASSENGER REAR DOOR, THE DOOR WOULD NOT CLOSE. THINKING THERE WAS SOMETHING AJAR TRIED TO MANEUVER ITEMS IN THE BACKSEAT BUT INVESTIGATING CLOSELY THE DOOR LATCH, IT WAS JUST IN A STATIONARY POSITION. I HAD A LANYARD FROM WORK THAT I CUT TO MAKE A LONG STRING TO USE AS A ROPE TO GET ME TO MY HOUSE AND BORROWED A BUNGEE CORD FROM MY APARTMENT COMPLEX TO DRIVE THE FEW MILES TO THE FORD DEALERSHIP. THIS WAS A FRIDAY AND WHEN I CALLED THEY ALMOST TRIED TELLING ME THERE WASN'T MUCH THEY COULD SEEING IT WAS A FRIDAY AFTERNOON. I LET THEM HAVE AN EARFUL TELLING THEM THIS WAS A SECURITY AND SAFETY ISSUE AND I HAVE NO WAY OF LOCKING MY CAR OR SECURING MY CAR BC OF A FAULTY DOOR. IT WOULD BE JUST SITTING OUTSIDE BC I HAVE NO GARAGE OR A WAY TO EVEN CLOSE THE DOOR. AND EVEN AFTER THAT THEY WERE EXPECTING ME TO PAY FOR A RENTAL! WELL BOTTOM LINE IS I DIDN'T HAVE TO PAY FOR A RENTAL. *TR