NHTSA Complaint #10633666 — 2004 FORD F-150

FORD F150'S HAVE A KNOWN PROBLEM WITH THE SPARK PLUG BEING BLOWN OUT OF THE HEAD. THE FORD DEALERSHIP HAS TOLD US THIS IS A KNOWN PROBLEM AND THERE HAS BEEN NO RECALL ISSUED. WE HAVE CONTACTED FORD ABOUT THIS ISSUE AND KNOW OF MANY OTHER FORD OWNERS THAT HAVE COMPLAINED. THIS HAS NOW HAPPENED 4 TIMES TO US ALONE! WE HAVE BEEN TOLD THAT IT WILL CONTINUE TO HAPPEN UNTIL FORD CHANGES THE HEAD SO THIS CAN'T HAPPEN. THE PROBLEM WE NOW ARE RUNNING INTO IS THAT WE ARE HAVING TO REPLACE PLUGS THAT HAVE ALREADY BEEN REPLACED, THEREFORE THE HEAD HAS TO BE REPLACED WITH THE SAME DEFECTIVE ONES THAT FORD IS PUTTING IN THEM! CONSUMERS SHOULD NOT HAVE TO PAY FOR THE DEFECTS. FORD ([XXX]) INFORMED ME THAT THE NHTSA IS NOT ISSUING THE RECALL, THAT THERE IS NOTHING FORD CAN DO ABOUT IT UNTIL NHTSA DOES SOMETHING. THIS IS COSTING PEOPLE THOUSANDS OF DOLLARS! IT IS VERY UNSAFE BECAUSE THIS HAPPENS WHEN YOU ARE DRIVING AND THE TRUCK LOSES POWER. WHY ISN'T THIS BEING RECALLED AND TAKEN CARE OF? IS THIS A FORD PROBLEM OR NHTSA? WHAT NEEDS DONE ON OUR PART TO GET THIS PROBLEM RESOLVED? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR