NHTSA Complaint #10633411 — 2012 FORD FIESTA

CLOSED REAR PASSENGER DOOR AND THE DOOR BOUNCED BACK AND WOULD NOT LATCH. HAD TO SECURE DOOR WITH ROPE. TOOK CAR TO MECHANIC FOR REPAIR. MECHANIC ORDERED PART AND REPAIRED DOOR. ONE WEEK LATER I OPENED AND CLOSED THE FRONT PASSENGER DOOR AND IT BOUNCED BACK AND WOULD NOT LATCH. I HAD TO SECURE DOOR WITH A BUNGEE CORD. TOOK CAR TO FORD DEALERSHIP. SAID THE PART WAS ON BACK ORDER AND COULD NOT GIVE ME ANY KIND OF TIME FRAME ON WHEN THE PART WOULD ARRIVE BUT HE MADE IT SOUND LIKE IT WOULD BE A LONG TIME. SINCE THE DOOR WILL NOT LATCH THE INTERIOR LIGHT STAYS ON. MY BATTERY WENT DEAD WHILE OUT. I WAS STRANDED WITH A DOOR I COULD NOT SECURE. I WAS ABLE TO CALL AAA TO BOOST AND DRIVE HOME. NOW IT IS DEAD AGAIN. I HAVE NO CAR AND NO IDEA WHEN AND IF IT CAN BE REPAIRED. COST TO REPAIR $450 PER DOOR! I AM LUCKY IT HAPPENED WHILE PARKED. A PASSENGER OR DOG COULD VERY EASILY FALL OUT OF THE CAR IF THE DOOR FAILS WHILE DRIVING. VERY DANGEROUS SITUATION! *TR