NHTSA Complaint #10633254 — 2013 TOYOTA PRIUS

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10633254
Vehicle 2013 TOYOTA PRIUS
Component STEERING
Date of Incident
Date Filed
Mileage 24,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS DRIVING ON THE HIGHWAY AT 55~60MPH, AND SUDDENLY THE POWER STEERING TROUBLE LIGHT INDICATOR CAME ON. I NOTICED THE STEERING WHEEL WAS A BIT HARDER TO TURN( LEFT OR RIGHT). I SLOWED DOWN AND TOOK THE FIRST EXIT, REDUCING SPEED TO 30~35MPH. AT THE STOP SIGN, ALL INDICATORS LIGHT CAME ON AND I COULDN'T TURN THE STEERING WHEEL (LEFT OR RIGHT). I WAS ABLE TO ACCELERATE OUT OF THE STOP SIGN, BUT THEN I FELT A "THUGH" IN THE ENGINE, AND NOTICE I DIDN'T HAVE ANY BRAKING POWER FOR A FEW SECOND. SO I PULLED OVER, I TURNED THE CAR OFF, AND TURNED ON AGAIN, I IMMEDIATELY DROVE INTO A PARKING LOT AFTER THE STOP SIGN, THE CAR JUST DIED; I COULDN'T BRAKE, NO STEERING, NO GAS POWER, NOTHING. THE CAR WAS TOWED TO TOYOTA DEALERSHIP. THIS WAS THE 2ND INCIDENCE WITHIN 3 WEEKS. THE FIRST TIME THIS OCCURRED WITH SIMILAR SEQUENCE OF FAILURE. THE CAR WAS TOWED TO TOYOTA DEALERSHIP AND THEY SAID THE AUXILIARY BATTERY DIED, AND REPLACED IT FREE OF CHARGE ( CAR WAS 24,250 MILES AT THAT TIME). THIS SECOND TIME, I HOPE TOYOTA CAN FIND THE ROOT CAUSE OF THIS ISSUE. I DON'T THINK THE NEW AUXILIARY BATTERY DIED AGAIN. IT'S ONLY BEEN 3 WEEKS SINCE TOYOTA INSTALLED THE BATTERY. THIS IS A HUGE SAFETY RISK. I'M AFRAID TO DRIVE MY CAR NOW. I THINK I WILL NEED TO SELL THE CAR. *TR

Related Complaints for the 2013 TOYOTA PRIUS

Other STEERING Complaints

#11581365 The contact owns a 2013 Toyota Prius. The contact stated that after several days of torrential rainfall, the contact ...
#11374543 STEERING VIBRATES WHEN DRIVING ON SMOOTH ROAD BUT RATTLES LOUDLY ON SMALL BUMPS. TOYOTA INITIALLY SAID THERE WAS NO P...
#11374173 MY TOYOTA PRIUS WAS INVOLVED IN A HIT RUN ACCIDENT. YARK COLLISION COMPLETED WORK ON VEHICLE. WHEN PICKING UP CAR FRO...
#11271498 TOYOTA DEALERSHIP REFUSED ON RECALL BASED ON DEFECTED STEERING SHAFT WHICH WAS BOUGHT BY ME AND FIXED BY MECHANIC. IT...
#10871323 IN HEAVY RAINS BREAKING DOES NOT WORK WELL. EVEN AT 10 MPH IF YOU HIT A PUDDLE OF WATER. CAN CAUSE A CRASH. IT HAS HA...

Recent Complaints for the 2013 TOYOTA PRIUS

#11716671 SERVICE BRAKES I was driving and notice ABS light and other light came on, then noticed that when I tried to brake it felt weak, had...
#11716671 UNKNOWN OR OTHER I was driving and notice ABS light and other light came on, then noticed that when I tried to brake it felt weak, had...
#11713353 SERVICE BRAKES, HYDRAULIC The contact owns a 2013 Toyota Prius. The contact stated that while coming to a stop, the brake pedal was depressed; ...
#11713285 SERVICE BRAKES ABS warning light illuminated and the system failed while driving, causing longer braking distance and reduced steeri...
#11711995 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The brake actuator/ABS hydraulic system on my 2013 Toyota Prius failed. The component is available for inspection upo...
Check any vehicle history by VIN - Free vehicle history report