NHTSA Complaint #10633219 — 2010 VOLKSWAGEN JETTA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10633219
Vehicle	2010 VOLKSWAGEN JETTA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 20, 2013
Date Filed	September 15, 2014
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

PERSISTENT PROBLEM WITH DRIVER'S SIDE REAR DOOR LOCK - CANNOT ALWAYSLOCK/UNLOCK DOOR WITH FOB. ALSO SOMETIMES ALL DOORS WOULD LOCK WHEN YOU EXITED THE CAR, OTHER TIMES IT WOULD NOT. SOMETIMES THE FOB WOULD UNLOCK ALL DOORS OTHER TIMES ONLY THE DRIVER SIDE DOOR. A CHILD WAS SECURED IN THE BACK IN A CAR SEAT AND THE FOB SOULD NOT UNLOCK THE DOOR SO I COULD GET THE CHILD OUT - HAD TO USE THE DOOR ON THE OTHER SIDE OF THE CAR. DEALER REPLACED THE DOOR LOCKING MECHANISM ON THE REAR DOOR. SAME PROBLEM RE-DEVELOPED ON DRIVER SIDE FRONT DOOR AT 70,000 MILES - AGAIN DEALER REPLACED DOOR LOCK MECHANISM ON THAT DOOR. *TR

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