NHTSA Complaint #10633004 — 2013 CADILLAC SRX

STRUCTURE:BODY:HOOD issue reported to NHTSA

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Complaint Details

ODI Number 10633004
Vehicle 2013 CADILLAC SRX
Component STRUCTURE:BODY:HOOD
Date of Incident
Date Filed
Mileage 20,690 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

THIS MORNING I WAS PARKED IN A LOT OUTSIDE OF A STORE WITH MY TRUNK OPEN. I WAS LEANING IN THE TRUNK MOVING ITEMS AROUND. I CAN ONLY ASSUME I APPLIED PRESSURE TO THE TRUNK BUTTON ON THE KEY FOB UNKNOWINGLY. THE TRUNK CLOSED DOWN ONTO MY BACK AND FELT AS IF IT WAS INTENT ON CLOSING EVEN THOUGH MY BODY WAS PREVENTING THE TRUNK FROM CLOSING. I COULD NOT PULL BACK AS THE DOOR LITERALLY HAD ME PINNED IN THE TRUNK. MY HUSBAND RAN AROUND TO THE BACK OF THE CAR AS DID ANOTHER GENTLEMAN IN THE PARKING LOT. MY HUSBAND BEGAN HOLLERING TO HIT THE BUTTON WHICH I STILL HAD. THE DOOR IMMEDIATELY BEGAN TO LIFT AFTER HITTING THE DOOR RELEASE BUTTON OF THE FOB. THE EVENT WAS SHOCKING ENOUGH THAT I CAN'T IMAGINE WHAT MIGHT HAVE HAPPENED HAD MY HUSBAND AND A PASSERBY NOT HOLLERED FOR ME TO PUSH THE BUTTON BRINGING ME OUT OF THE STATE OF SHOCK OR IF INSTEAD OF AN ADULT A YOUNG CHILD HAD THE DOOR CLOSING ON THEM. THE WEIGHT AND PRESSURE OF THE DOOR PREVENTED ME FROM DOING MUCH MORE THAN PUSHING THE BUTTON. *TR

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