NHTSA Complaint #10632736 — 2004 CHEVROLET MALIBU CLASSIC

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START PROPERLY MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE CONTACT ATTEMPTED TO EJECT THE KEY FROM THE IGNITION, THE KEY FAILED TO TURN ALL THE WAY TO THE OFF POSITION. THE KEY WAS ABLE TO TURN FROM ACCESSORY TO THE ON POSITION AND VICE VERSA, BUT IT WOULD NOT TURN TO THE OFF POSITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THE IGNITION SWITCH AND KEYS COULD BE REPLACED FOR A FEE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNAVAILABLE.