NHTSA Complaint #10632681 — 2010 CHEVROLET IMPALA
SUSPENSION:REAR:SPRINGS:COIL SPRINGS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10632681 |
| Vehicle | 2010 CHEVROLET IMPALA |
| Component | SUSPENSION:REAR:SPRINGS:COIL SPRINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | TX |
Consumer Description
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
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