NHTSA Complaint #10632519 — 2009 KIA SPECTRA

TL* THE CONTACT OWNS A 2009 KIA SPECTRA. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE THE FRONT PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE PROBLEM RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,424. UPDATED 10/24/2014*LJ THE CONSUMER WAS TRAPPED INSIDE THE VEHICLE FOR 45 MINUTES UNTIL HER HUSBAND ARRIVED TO LET HER OUT. SEATBELT WOULD UNLOCK. UPDATED 04/20/2015 *JS