NHTSA Complaint #10632457 — 2009 FORD EXPLORER STEERING

Complaint Details

ODI Number	10632457
Vehicle	2009 FORD EXPLORER
Component	STEERING
Date of Incident	July 30, 2014
Date Filed	September 11, 2014
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE PASSENGER SIDE TIE ROD END SEPARATING FORM THE VEHICLE. HOWEVER, THE TIE ROD DID NOT SUSTAIN ANY DAMAGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

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