NHTSA Complaint #10632216 — 2009 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	10632216
Vehicle	2009 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	September 7, 2014
Date Filed	September 10, 2014
Mileage	139,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON TWO OCCASION MY CHECK ENGINE LIGHT CAME ON. BOTH TIMES THE THERMOSTAT GAGE KEPT GOING UP AND DOWN. ON BOTH OCCASION I TOOK THE VEHICLE TO HAVE IT CHECKED. ON THE SECOND OCCASION THAT THIS HAPPENED I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THIS PROBLEM. (PULL CODE #P2181) I WAS ALSO TOLD THAT I HAD TO TAKE THE VEHICLE TO A DEALER TO HAVE IT TAKEN CARE OF. SINCE THIS IS A MANUFACTURING ISSUE I FELT THAT IT SHOULD BE TAKEN CARE AT NO COST TO ME BUT WAS INFORMED THAT I WOULD NEED TO IN FACT PAY FOR THIS UPDATE. (NOT ONLY DO I NEED TO PAY BUT I ALSO HAVE TO TAKE TIME OFF FROM WORK TO HAVE THIS DONE). *TR

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