NHTSA Complaint #10631886 — 2011 JEEP COMPASS

ON 8/20/2014, MY WINDSHIELD WIPERS STOPPED WORKING AFTER A COUPLE MILES DRIVING IN A DOWNPOUR. I FEARED FOR MY SAFETY AND THE SAFETY OF OTHER VEHICLES ON THE HIGHWAY FROM THE POINT THE WINDSHIELD WIPERS "FROZE" VERTICALLY IN MY FIELD OF VISION UNTIL I COULD PULL OVER TO SAFETY. FROM THAT DAY ON, MY WINDSHIELD WIPERS WERE INCONSISTENT AND THEY WOULD WORK ABOUT EVERY OTHER TIME I STARTED MY 2011 JEEP COMPASS. SOMETIMES THEY WOULD WORK WHEN I STARTED MY CAR, BUT QUIT SOMETIME DURING MY COMMUTE. I TOOK MY CAR INTO THE DEALERSHIP ON 9/5/2014 AND WAS TOLD MY TIPM WAS DEFECTIVE CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY AND IT NEEDED REPLACED. I ORDERED THE PART AND SCHEDULED AN APPOINTMENT TO HAVE THE TIPM REPLACED ON 9/9/2014. AFTER GETTING HOME FROM THE DEALERSHIP, I GOOGLE SEARCHED TIPM AND WAS DISGUSTED BY THE NUMEROUS COMPLAINTS OF CHRYSLER, DODGE, AND JEEP VEHICLES WITH THIS ISSUE. CHRYSLER KNOWS ABOUT THIS ISSUE AND THEY NEED TO BE HELD ACCOUNTABLE FOR THE FAULTY AND DEFECTIVE PART. THIS NEEDS INVESTIGATED AND A RECALL INITIATED. THE TOTAL REPAIR COST ME $979.45. I SHOULD NOT HAVE TO PAY FOR A KNOWN ISSUE AFFECTING THOUSANDS OF OTHER CHRYSLER, DODGE AND JEEP VEHICLES. *TR