NHTSA Complaint #10631420 — 2011 DODGE CHARGER

I GOT THE "BATTERY SAVER MODE" WARNING ON MY CAR. I LOOKED IT UP ON THE INTERNET AND A LOT OF PEOPLE WERE COMPLAINING ABOUT DODGE CHARGERS AND THERE ALTERNATORS. THE NEXT MORNING I CALLED THE DEALER SHIP TO SEE WHAT THEY THINK IT IS AND IF I CAN GET IN SO THEY CAN LOOK AT THE CAR, THEY ALSO SAID IT COULD BE THE ALTERNATOR BUT COULD NOT GET ME IN UNTIL THE NEXT MORNING BUT SAID IT SHOULD BE SAFE TO DRIVE. THEY LOOK UP MY WARRANTY AND IT WAS OUT OF WARRANTY FOR THE ALTERNATOR...I ONLY HAVE 38,600 MILES ON MY CAR!! I SHOULD NOT BE DEALING WITH THING LIKE THIS ON A 3 YEAR OLD CAR! LUCKILY I BOUGHT A PORTFOLIO WARRANTY THAT COVERS IT BUT WITH $100 DEDUCTIBLE BUT THE CATCH IS I HAVE TO GO TO THE DEALER WHERE I BOUGHT IT FROM! WHEN THERE IS A DEALER 2 MILES FROM WHERE I AM AND THE ONE I BOUGHT IT FROM IS ABOUT 25 MINUTES AWAY. SO I MAKE THE APPOINTMENT AND GO TO WORK, BY THE TIME I GET TO WORK MY RADIO STOPPED WORKING AND ABS LIGHT TURNED ON. I PARKED AND SMOKE WAS COMING FROM THE ALTERNATOR! I CALLED THE DEALER BACK AND TOLD THEM WHAT HAPPEN, THEY SAID I CAN BRING IT IN NOW AND LEAVE IT THERE AND THEY WILL LOOK AT IT THE NEXT DAY. SO I HAVE TO LEAVE WORK TO TAKE THE CAR THERE AND THE CAR COMPLETELY DIES ON THE WAY THERE! I HAD TO CALL A TOW TRUCK AND GET IT TOWED ALL THE WAY TO THE DEALER. THEY WERE ABLE TO REPLACE THE ALTERNATOR BY THE MIDDLE OF THE NEXT DAY. BUT I HAVE NOW HAD THE CAR FOR 2 WHOLE DAYS AND THE BATTERY SAVER MODE JUST TURNED ON AGAIN!!!!! SO NOW IN THE MORNING I'M GOING TO HAVE TO CALL THE DEALER AGAIN AND SEE WHAT TO DO NOW! REPLACE ANOTHER ALTERNATOR!?!?!?!? THIS HAS TO BE A RECALL!! THERE SHOULD NOT BE ANY OF THESE PROBLEMS ON A CAR THAT IS 3 YEARS OLD AND HAS LESS THEN 40,000 MILES!!! THIS IS RIDICULOUS AND I'M SERIOUSLY LOOKING AT OTHER CARS TO TRADE IN FOR NOW! I AM NEVER BUYING DODGE AGAIN!! OH AND THE DEALER WOULDN'T GIVE ME A LOANER CAR FOR FREE! *TR