NHTSA Complaint #10631202 — 2012 FORD FIESTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10631202
Vehicle	2012 FORD FIESTA
Component	ELECTRICAL SYSTEM
Date of Incident	September 4, 2014
Date Filed	September 5, 2014
Mileage	50,930 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR

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