NHTSA Complaint #10631005 — 2012 FORD FOCUS

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD WHEN AN ERROR MESSAGE DISPLAYED ON THE DASH COMPUTER INDICATING THAT THERE WAS AN ISSUE WITH THE POWER STEERING. I WAS IN THE MIDDLE OF A TURN ONTO ANOTHER STREET WHEN THE POWER STEERING WENT OUT. THIS WAS NOT THE FIRST TIME THAT THE POWER STEERING WENT OUT. I HAVE EXPERIENCED THE SAME ISSUE AT LEAST 5 TIMES. ON THE MOST RECENT OCCASION NOTED HERE, THE POWER STEERING CONTROL MODULE (PSCM) HAD JUST BEEN REPLACED AT MY LOCAL FORD DEALERSHIP 4 OR 5 DAYS PREVIOUS. I WAS TOLD BY THE DEALERSHIP THAT BOTH THE ORIGINAL PSCM AND THE REPLACEMENT PSCM WERE PART OF THE SAME BATCH THAT WERE APPARENTLY DEFECTIVE FROM THE MANUFACTURER. MY CAR IS CURRENTLY HAVING YET ANOTHER PSCM INSTALLED BY THE DEALERSHIP. IF FORD IS AWARE OF A DEFECTIVE BATCH OF PSCMS, A RECALL SHOULD BE ISSUED. I AM ALSO CONCERNED THAT THE FIRST OUTAGE OF THE ORIGINAL PSCM TOOK ROUGHLY 2 YEARS TO MANIFEST, WHILE THE SECOND PSCM WENT OUT IN LESS THAN A WEEK. I AM NOT SURE IF THAT INDICATES A BROADER ELECTRICAL PROBLEM WITH THE CAR, OR WAS SIMPLY A COINCIDENCE THAT THE SECOND PSCM WENT OUT THAT SOON AFTER REPLACEMENT. *TR