NHTSA Complaint #10630946 — 2006 SUZUKI RENO

I BOUGHT MY CAR IN EARLY FEB, 2014, AND I AM ALREADY HAVING PROBLEMS WITH IT. I BOUGHT MY CAR FROM [XXX], AND WAS TOLD WHEN I BOUGHT IT THAT IT RECENTLY HAD BRAKE/TIRE/SYSTEM WORK DONE, BUT THEY REFUSED TO LET ME KEEP A COPY OF THE BILL FOR SAID WORK. WHEN SHOWED THE CAR, THERE WERE DENTS AND SCRATCHES ON THE CAR, BUT I WAS TOLD THE CAR HAD NOT BEEN IN ANY ACCIDENTS. WHEN I RECENTLY USED CARFAX TO CHECK THE HISTORY OF THE CAR, IT HAD 15 REPORTS ON IT. [XXX] ALSO SOLD ME INSURANCE FOR MY CAR, WHICH I WAS TOLD WOULD COVER NEARLY BUMPER TO BUMPER, BUT IT SO FAR HASN'T COVERED ANYTHING THAT HAS GONE WRONG WITH THE CAR. STARTING THIS SUMMER, I HAD TO REPLACE ONE OF MY TIRES BECAUSE IT WAS DRYROTTED AND ABOUT TO EXPLODE. THE OTHER TIRES ARE DRYROTTING AS WELL, AND ARE CERTAINLY NOT NEW LIKE I WAS TOLD. THE BRAKES SQUEAK WHEN GO TO USE THEM, I'VE ALREADY HAD TO BALANCE THE CAR, AND THE BACK ALIGNMENT IS COMPLETELY OUT. MY CHECK ENGINE LIGHT CAME ON IN LATE JUNE, AND AFTER GETTING A DIAGNOSTIC, I WAS TOLD IT WAS A SENSOR. WHEN LOOKING ONLINE TO ORDER THE PART (SINCE THE INSURANCE DOESN'T COVER THAT EITHER), I LEARNED THAT I ALSO NEEDED TO REPLACE THE THROTTLE BODY. I CALLED UP SUZUKI TO DOUBLE CHECK, AND THEY CONFIRMED IT. SUZUKI ALSO TOLD ME THAT THEY HAD STOPPED MAKING THAT PART ALTOGETHER, EVEN THOUGH THE CAR MODEL IS 8 YRS OLD. BECAUSE THE SENSOR OR PART IS BAD, I FEAR WHEN I DRIVE OVER 55 MPH BECAUSE AT TIMES THE CAR WILL STOP ACCELERATING (ALMOST LIKE I WENT ON CRUISE CONTROL, WHICH MY CAR DOES NOT HAVE), AND I HAVE TO LET OFF THE GAS AND REAPPLY THE GAS TO GET MY CAR TO GO FASTER. IN MAY, I RECIEVED/HEARD THE RECALL NOTICE FOR MY CAR. I GOT A LETTER IN JUNE FROM SUZUKI THAT THEY STILL DID NOT HAVE THE PART FOR MY CAR, AND WOULD SEND A LETTER WHEN THEY GOT IT. I STILL HAVE NOT GOTTEN THE NEW LETTER. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR