NHTSA Complaint #10630892 — 2005 CHRYSLER CROSSFIRE ROADSTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10630892
Vehicle	2005 CHRYSLER CROSSFIRE ROADSTER
Component	VISIBILITY/WIPER
Date of Incident	August 20, 2014
Date Filed	September 4, 2014
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY REAR WINDOW IS COMING UNDONE FROM THE CONVERTIBLE TOP AS IS THE CASE WITH NUMEROUS OTHER 2005 CROSSFIRE ROADSTERS. I TRIED TO CALL CHRYSLER CARE AS THERE IS A TSB SB-23035-11-REVA TO REPLACE THE TOP AS WELL AS EXTENDED WARRANTY X31 THROUGH CHRYSLER TO REPLACE THE TOP BOTH REQUIRE THE BACK GLASS TO BE SEPARATING OR FALLING OUT.CHRYSLER CARE ADVISED THAT THEY WERE UNABLE TO HELP(ON TWO SEPARATE PHONE CALLS) AND SUGGESTED I GO TO THE DEALERSHIP FOR THEM TO LOOK AT IT.I PRINTED BOTH THE TSB AND THE LETTER SENT BY CHRYSLER ABOUT THE EXTENDED WARRANTY AND HEADED TO THE DEALER. THE SERVICE REP ADVISED THAT I WOULD NEED TO PAY $139 JUST FOR THEM TO LOOK AT A PROBLEM CAUSED BY MANUFACTURERS DEFECT. RIDICULOUS! A NUMBER OF CROSSFIRE OWNER HAVE GOTTEN THEIR TOPS REPLACED WITHOUT A PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSIS OF A KNOWN PROBLEM FOR WHICH I WAS SENT TO THE DEALERSHIP. *TR

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#10824530 — February 5, 2016 — DURING A HEAVY SUMMER RAIN/WINDSTORM THE REAR WINDOW BECAME MOSTLY DETACHED AND FELL INWARD INTO THE CAR WHILE DRIVIN...

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#10724901 — June 12, 2015 — REAR WINDOW HAS STARTED TO SEPARATE FROM THE TOP DUE TO GLUE FAILURE.

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