NHTSA Complaint #10630788 — 2009 FORD F-250

I GOT ONTO HIGHWAY 45 FROM 517. WHILE SWITCHING LANES, MY STEERING WHEEL FELT LIKE A CHILD'S TOY. THERE WAS NO STEERING WHATSOEVER. I INSTINCTIVELY APPLIED THE BRAKE. MY TRUCK WAS WEAVING FROM MIDDLE LANE TO THE FAST LANE AND FINALLY I WAS IN ONE LANE WHEN I CAME TO A COMPLETE STOP AND PLACED IT IN PARK. AT THIS POINT I AM FRANTIC BECAUSE TRAFFIC IS FAST APPROACHING. I'M LOOKING FOR THE HAZARD LIGHTS AND PUMPING MY BRAKES SO THE TRAFFIC CAN SEE BRAKE LIGHTS. AT THIS POINT I AM VERY FRANTIC, THAT I THOUGHT IF THE TRUCK IS GOING TO GET HIT, IM'S JUMPING OUT. AS I GOT OUT OF THE TRUCK, THERE WERE TWO VEHICLES PASSING ME UP ON THE SHOULDER LANE. I DIDN'T GET HIT. AFTER I EXITED THE TRUCK, I WAS FINALLY ABLE TO DIAL FOR 911, MY HUSBAND AND DAUGHTER. WHILE I WAS SWITCHING LANES, I FELT LIKE SOMETHING HAD BROKEN OR DISENGAGED AND WHEN I CAME TO A STOP AND EXITED THE TRUCK I SMELLED SMOKE, BUT DID NOT SEE ANY. *TR