NHTSA Complaint #10630628 — 2008 SUZUKI FORENZA

MY HEADLIGHTS ALL OF A SUDDEN STAYED ON EVEN AFTER THE CAR HAD BEEN TURNED OFF, AND I FELT A LOT OF HEAT COMING FROM UNDERNEATH THE STEERING WHEEL ON THE LEFT SIDE; THERE WAS A SMALL RELAY OR MODULE SO HOT YOU COULDN'T EVEN TOUCH IT; I HAD TO THE HEADLIGHTS FUSE OFF AND LET IT COOL DOWN. I PROCEEDED TO TAKE THE MODULE OFF AND UNPLUG IT, DID SOME RESEARCH AND FOUND OUT THAT THERE WAS A RECALL ON THIS MODULE CALLED THE DLR MODULE. I CONTACTED THE DEALER BUT EVEN THOUGH THEY HAVE THE PART IN STOCK TO FIX AND REPLACE THIS MODULE, THEY REFUSED TO TAKE CARE OF IT, SAYING THAT THEY STILL DIDN'T HAVE THE PART TO FIX THIS ISSUE AND I WOULD BE CONTACTED BY MAIL WHEN THEY DID. THEY'RE WILLING TO SELL YOU THE PART BUT THEY WON'T REPLACE IT. THEY JUST DON'T WANT TO TAKE RESPONSIBILITY! I ASKED TO HAVE SOMEONE FROM CUSTOMER SERVICE CALL ME, BUT THEY HAVEN'T. I WAS LUCKY TO FIND THE ROOT OF THE PROBLEM IN TIME, OTHERWISE IT WOULD HAD CAUGHT ON FIRE. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE HELP. *TR