NHTSA Complaint #10630451 — 2008 LEXUS LS460L

TL- THE CONTACT OWNS A 2008 LEXUS LS460L. THE CONTACT STATED THAT THE MANUFACTURER HAD ACKNOWLEDGED THAT THERE WAS MALFUNCTION THAT OCCURRED WITH THE REMEDY FOR NHTSA CAMPAIGN:10V309000(ENGINE AND ENGINE COOLING). THE MANUFACTURER THEN CONTACTED THE DEALER IN ORDER TO RE RECALL 150 VEHICLES TO PERFORM AN INSPECTION. THE MANUFACTURER REFERENCED THE VINS SPECIFICALLY INCLUDED WITH THE PROBLEM. THE DEALER HAD THEN NOTIFIED THE CONTACT,HOWEVER,THE CONTACT WAS NOT IN TOWN AT THE TIME. THE CONTACT HAD THEN CONTACTED THE DEALER A WEEK LATER REGARDING THE NOTIFICATION AND THE DEALER STATED THAT THEY WERE NO LONGER GOING TO ACCOMIDATE HIM BECAUSE THE INSPECTORS THAT WERE SENT BY THE MANUFACTURER WERE NO LONGER AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND CLAIMED THAT THEY HAD NO RECOLLECTION OF CONTACTING THE DEALER FOR THE MATTER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.GB