NHTSA Complaint #10630384 — 2007 TOYOTA PRIUS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10630384
Vehicle	2007 TOYOTA PRIUS
Component	STRUCTURE
Date of Incident	September 6, 2012
Date Filed	September 3, 2014
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

MY TOYOTA PRIUS HAS A RUBBER HATCH LATCH COVERING THAT HAS MELTED AND HAS TURNED TO A GOOEY SUBSTANCE THAT ATTACHES TO YOUR FINGERS WHEN BEING OPENED. IT APPEARS TO HAVE IMPACTED THE EASE OF OPENING THE HATCH. THIS APPEARS TO BE A SAFETY CONCERN BECAUSE OF THE DIFFICULTY TO OPEN THE HATCH. FOR EXAMPLE IF THE TIRE IS NEEDING TO BE CHANGED I AM AFRAID THAT THE ENTRY MAY BE HINDERED DUE TO THE APPARENTLY DEFECTIVE LATCH COVER. WHAT I WOULD LIKE IS FOR NHTSA TO FOLLOW UP WITH TOYOTA ON WHY THIS PART HAS NOT BEEN RECALLED. THE RUBBER COVER ON THE HATCH RELEASE HANDLE OF MY 2007 TOYOTA PRIUS HAS MELTED INTO A STICKY, BLACK TAR SUBSTANCE. IT IS VERY DIFFICULT TO OPEN. PLEASE HELP. *TR

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