NHTSA Complaint #10630376 — 2008 SATURN AURA

ON 9/2/2014 I TOOK CAR TO ED BOZARTH CHEVROLET TO HAVE SERVICE ON RECALL 13036. MY CAR WAS RETURNED WITH NO CHANGE IN THE PROBLEM; "SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, SERVICE ECS & ECS OFF" TELL-TALES LIGHTS WERE STILL ILLUMINATING CONSISTENTLY. THE INVOICE INDICATED THEY FIXED THE FOLLOWING UNDER THE RECALL; 1) A06396 ADH PROMOTER, 2) 13596990 (S) CLIP 3) 13596991 (S) RETAINER 4) 15188763 (S) RETAINER 5) 11509086 (S) STRAP AND "108420 CAMPAIGN 13036 PERFORMED BCM & BPPS HARNESS & CONNECTOR REPAIR." THE INVOICE INDICATED I DECLINED SERVICE ON "SES LIGHT AND TRACTION CONTROL DIAGNOSIS ALSO SHOCKS, STRUTS, ENGINE LEAK DIAGNOSIS, BROKEN PANEL REPLACEMENT 1064 C." THE BEST PART WAS THEY TOLD ME I NEEDED TO HAVE MY OIL CHANGED, WHICH I PERSONALLY DID 3 DAYS PRIOR TO BRINGING THE CAR IN! THEY SHATTERED THE FUSE COMPARTMENT COVER LOCATED INSIDE THE VEHICLE, TRIED TO GLUE IT BACK WITH A BLUE COLORED GLUE WHICH DID NOT WORK AND THEN INDICATED ON THE INVOICE I DECLINED HAVING THE BROKEN PANEL REPLACED AT A CHARGE OF $86.00. ALL THEY WANTED TO DO WAS SELL ME SERVICE WHICH WAS NOT NEEDED. I ASKED THE SERVICE ADVISER IF A BLOWN OR MISSING FUSE COULD CAUSE THE TELL-TALES LIGHTS TO ILLUMINATE AND HE SAID NO. WHEN I RETURNED HOME YESTERDAY, I LOOKED AT THE FUSE COMPARTMENT AND FOUND ONE BAD FUSE AND ONE MISSING FUSE. AFTER REPLACING THEM, THE CHECK ENGINE LIGHT WENT OFF FOR THE FIRST TIME IN OVER 3 MONTHS. I DID STILL RECEIVE ONE "TRACTION CONTROL SERVICE AND ONE SERVICE ECS" LIGHT. I AM GOING TO RETURN TO DEALER TODAY TO ATTEMPT TO HAVE THEM REMEDY THE ISSUES. A FOLLOW UP COMPLAINT WILL BE WRITTEN IN AN EFFORT TO ASSIST. THANK YOU. *TR