NHTSA Complaint #10629702 — 2007 BUICK LACROSSE

WE WERE STOPPED AT A RED LIGHT AND THE CAR JUST DIED. WE CALLED AAA AND BEFORE THEY GOT THERE THE CAR STARTED UP AGAIN. THEN WE RECEIVED A RECALL NOTICE FROM GM (RECALL #14299). SINCE PARTS ARE NOT AVAILABLE ACCORDING TO THE LETTER WE REMOVED EVERYTHING FROM THE KEYCHAIN LEAVING ONLY ONE SINGLE KEY AS INSTRUCTED. HOWEVER, OUR CAR AGAIN DIED ON AUGUST 21, 2014 BUT AFTER A FEW MINUTES STARTED UP AGAIN. TODAY, AUGUST 31, 2014 OUR BUICK DIED AGAIN IN THE LEFT TURN LANE STOPPED AT A RED LIGHT. WE HAD TO BE TOWED HOME BY AAA BECAUSE IT WOULD NOT START AGAIN. THIS IS UNACCEPTABLE!! WE ARE AN 80 YEAR OLD COUPLE AND WE ONLY HAVE THIS ONE CAR FOR TRANSPORTATION. WE CANNOT KEEP WORRYING ABOUT OUR CAR EVERYTIME WE DRIVE IT, MUCH LESS THE DANGERS OF HAVING AN ACCIDENT WHEN IT STALLS IN THE MOST UNEXPECTED PLACES AND TIMES. WE NEED A RENTAL CAR TO USE UNTIL GM CAN GET THESE PARTS. I DON'T THINK THAT I AM ASKING TOO MUCH. *TR