NHTSA Complaint #10629694 — 2012 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10629694
Vehicle	2012 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	August 24, 2014
Date Filed	August 31, 2014
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE LEFT HAND REAR DOOR LATCH FAILED, RESULTING IN A DOOR THAT WOULD NOT STAY CLOSED. IT REQUIRED USE OF SEAT BELTS AND A SHIRT TO HOLD THE DOOR IN THE CLOSED POSITION SO IT COULD BE DRIVEN HOME. I TRIED A LOCAL DEALER TO SEE IF THEY WOULD REPAIR IT FOR FREE AND THEY SAID NO, SO I REPAIRED IT MYSELF. I ALSO DISMANTLED THE FAILED LATCH AND FOUND THE CAUSE OF THE FAILURE. IN MY OPINION, THESE LATCHES NEED TO BE REDESIGNED AND THEN A RECALL EFFORT MOUNTED. I CAN PROVIDE DOCUMENTATION OF THE FAILURE IF YOU NEED IT. *TR

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