NHTSA Complaint #10629538 — 2004 TOYOTA CAMRY SOLARA

A LITTLE OVER A YEAR AFTER I PURCHASED THE VEHICLE NEW, I NOTICED A SMALL CRACK IN THE DASHBOARD AND STICKINESS OF THE DASHBOARD. I ASKED AT HOLLYWOOD TOYOTA AND GOT NO SATISFACTION AND THINK I CALLED THE 800 NUMBER TOO. OVER THE YEARS, ONE HALF OF THE ENTIRE DASHBOARD HAS BECOME VERY NOTICEABLY CRACKED AND DAMAGED AND NOW THE COVERING AT THE BOTTOM OF THE WINDOWS IS PEELING OFF THE DOORS. THE REST OF THE INTERIOR LOOKS PRISTINE. THE DASHBOARD CRACKED IN MY PREVIOUS CAMRY TOO BUT NOT TO THIS DEGREE; TO ADD INSULT TO INJURY, TOYOTA PAID ME $1000 LESS THAT I WOULD HAVE GOTTEN FOR THE TURN-IN PRICE BECAUSE OF THE DASHBOARD OF THE OLD CAMRY CAR WHEN I SOLD IT BACK TO THEM WHEN I BOUGHT MY CURRENT SOLARA IN 2004. AT LEAST A DOZEN PEOPLE HAVE COME UP TO ME AND TOLD ME THEY ALSO EXPERIENCED SIMILAR PROBLEMS WITH THEIR SOLARAS. ONE PERSON SAID THEY HAD 2 SOLARAS; ONE KEPT IN THE GARAGE AND ON THE STREET, AND BOTH DASHBOARDS CRACKED. I HAVE MADE AN EFFORT ALL THE TIME TO COVER THE WINDSHIELD FROM THE SUN INSIDE BUT IT HASN'T HELPED. I HOPE TOYOTA ISSUES A RECALL, AS I THINK THEY SHOULD. *TR