NHTSA Complaint #10629465 — 2007 KIA SORENTO SERVICE BRAKES

Complaint Details

ODI Number	10629465
Vehicle	2007 KIA SORENTO
Component	SERVICE BRAKES
Date of Incident	August 4, 2014
Date Filed	August 29, 2014
Mileage	98,432 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

ESC AND CHECK ENGINE LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER FOR REPAIRS. DEALER SERVICE DEPT STATED THAT BRAKE LIGHT SWITCH WAS AT FAULT, BUT THAT IT HAD BEEN PREVIOUSLY REPLACED IN MAR 2010 UNDER A RECALL CAMPAIGN. AFTER REPLACING SWITCH THIS TIME, DEALER SERVICE ADVISER STATED THAT SWITCH APPEARED TO BE ORIGINAL, BUT THAT I WOULD STILL HAVE TO PAY FOR PARTS AND LABOR ($129.86). I PAID BUT PROTESTED. I HAVE SERIOUS DOUBTS THAT BRAKE LIGHT SWITCH WAS REPLACED IN MAR 2010 AS DEALER STATED, SINCE THE RECENTLY REPLACED SWITCH APPEARED TO BE ORIGINAL EQUIPMENT. SUBSEQUENTLY, I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR THE MOST RECENT (AUG 2014) REPAIR, ESPECIALLY IF SWITCH HAD NOT BEEN REPLACED UNDER RECALL CAMPAIGN PREVIOUSLY. I SUSPECT THAT DEALER EITHER FALSIFIED THE MAR 2010 REPAIR, AND/OR REPLACED RECALLED SWITCH WITH IDENTICAL REPLACEMENT (WHICH IS PRONE TO FAILURE). WHAT GOOD IS A RECALL IF ORIGINAL DEFECT WAS SIMPLY REINSTALLED? I DO HAVE POSSESSION OF DEFECTIVE SWITCH REPLACED IN AUG 2014. NOT ONLY DO I WANT MY MONEY RETURNED TO ME, BUT I WOULD LIKE SOME ASSURANCE THAT THE PROBLEM IS NOW REMEDIED WITH A RELIABLE SWITCH. PLEASE RESPOND. *TR

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