NHTSA Complaint #10629406 — 2004 MERCEDES BENZ C240

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10629406
Vehicle	2004 MERCEDES BENZ C240
Component	ELECTRICAL SYSTEM
Date of Incident	August 27, 2014
Date Filed	August 29, 2014
Mileage	36,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911. FIREMEN CAME 10 MINUTES LATER AND I COULD SEE FLAMES COMING THROUGH THE LEFT VENT. THE DRIVER'S SIDE OF THE DASHBOARD MELTED COMPLETELY, THE WINDSHIELD CRACKED, AND MY INSURER DECLARED THE CAR A TOTAL LOSS. I'M GLAD THERE WAS NO PERSONAL INJURY, THOUGH THE INCIDENT WAS REALLY SCARY. I HAD RECENTLY TAKEN MY CAR (3 MONTHS AGO) TO THE MERCEDES DEALER FOR A SERVICE THAT COST ME MORE THAN $6,000, AND THE CAR WAS SUPPOSED TO RUN LIKE NEW. THE AC HAD NEVER FAILED BEFORE THIS. *TR

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