NHTSA Complaint #10629380 — 2006 CHEVROLET IMPALA

I'VE RECEIVED A LETTER STATING MY VEHICLE IS INVOLVED IN GM RECALL 14299, THANKS FOR THE UPDATE, BUT PARTS ARE NOT CURRENTLY AVAILABLE?! THE LETTER REPEATS HOW THE REPAIRS WILL BE PERFORMED FOR ME AT NO CHARGE... WHOOPIE ITS YOUR MISTAKE I SHOULD NOT EVEN HAVE TO WORRY ABOUT THIS TYPE OF THING. AND SO WHAT YOU REPAIR WHAT YOU DIDNT GET RIGHT IN THE FIRST PLACE, WHAT ABOUT THE GAS I HAVE TO PUT IN TO DRIVE OVER 50 MILES AWAY TO GET TO A GM DEALER? WHAT ABOUT THE DAYS I MISS FROM WORK AND/OR MY COLLEGE CLASSES? OH YOU'RE SORRY FOR MY INCONVENIENCE? WHAT GOOD DOES YOUR SORRY DO FOR ME? I WORK FULL TIME, GO TO COLLEGE FULL TIME AND I RUN MY OWN HOUSEHOLD I DONT HAVE THE TIME OR MONEY TO DRIVE THAT FAR TO SIT AROUND A GARAGE FOR AN HOUR OR MORE FOR IT TO GET FIXED. NOT TO MENTION THE STRESS I ENDURE WHILE IM DRIVING IN WHAT I THOUGHT WAS A RELIABLE FAMILY CAR, NOW I AM MERELY WAITING FOR IT TO GO OFF THE ROAD UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION AND LOSE MY ENGINE POWER, POWER STEERING, POWER BRAKING AND THE AIR BAGS NOT DEPLOYING INCREASING MY RISK OF INJURY OR FATALITY?! NOW I AM SUPPOSED TO JUST REST EASY AND WAIT FOR MY FATALITY TO POSSIBLY OCCUR AT ANY MOMENT WHILE IM DRIVING MY CAR THAT I PAY GOOD MONEY FOR WHILE YOU FIGURE OUT WHEN YOU'LL BE ABLE TO SEND ME A LETTER WHICH COULD TAKE MONTHS AND THEN SET ME UP AN APPOINTMENT THAT DOESNT INTERFERE WITH MY SCHEDULE WHICH IS HIGHLY UNLIKELY AND COULD ALSO TAKE MONTHS. SO UNTIL THEN I AM TO JUST DRIVE MY DEATH TRAP AND WAIT FOR THE NEXT LETTER TO ARRIVE. I'VE NEVER BOUGHT ANYTHING BUT A CHEVROLET BUT WITH THIS INCIDENT IM NOT SURE I'LL EVER BUY ONE AGAIN. SOMETHING SHOULD BE DONE. I UNDERSTAND YOU MAKE MISTAKES IM NOT BLAMING YOU THERE BUT YOU SHOULD HAVE TO PAY FOR YOUR MISTAKES NOT ME, A FULL TIME COLLEGE/WORKING STUDENT TRYING TO MAKE MY WHILE THROUGH COLLEGE ON WHAT LITTLE I MAKE. *TR