NHTSA Complaint #10629259 — 2004 CHEVROLET MALIBU

IN SUMMER 2013 I ELECTED TO REPLACE BOTH HEADLAMP CASING WITH A NEW HEADLAMP KIT BECAUSE OF INTERNAL DISCOLORATION AND YELLOW LIQUID FLUID SEEPING FROM DAYTIME RUNNING LAMP. APPROXIMATELY 1 WEEK LATER THE NEW DAYTIME RUNNING LAMP CASING MELTED AND BURNT THE NEW BULB. THE BULB WAS REPLACED AT NO COST. AT MY NEXT SERVICE 5-6 MONTHS LATER I INQUIRED ABOUT REPLACING THE DEFECTIVE HEADLAMP CASING BECAUSE THE BULB ON BOTH DAYTIME RUNNING LAMP BURNT THROUGH ITS PLASTIC CASING, AGAIN CAUSING INTERNAL DISCOLORATION OF HEADLAMP KIT. I WAS TOLD WARRANTY EXPIRED. THE DEALERSHIP SENT AN INQUIRE TO GM REGARDING SUCH DEFECT BUT I AM TOLD THERE WAS NO RESPONSE FROM GM AND I HAVE NO RECOURSE. I NO LONGER USE DAYTIME RUNNING LAMP. I PURPOSELY SHUT OFF THE DAYTIME RUNNING LAMPS (WHICH DEFEATS THE PURPOSE) FOR FEAR THE BULB WILL CONTINUE TO MELT THE CASING CAUSING FURTHER DISCOLORATION AND BURN THE BULB. THIS IS NOT HOW THE PRODUCT SHOULD BE MADE; POOR CRAFTSMANSHIP AND POOR WORKMANSHIP. *TR