NHTSA Complaint #10628343 — 2012 CAN-AM SPYDER RS

I AM FILING A COMPLAINT REGARDING THE ONGOING HEAT PROBLEM WITH MY 2012 RS-SE5 AND THE LACK OF URGENCY WITH BRP IN ASSISTING AND FIXING MY MOTORCYCLE. I HAVE PROVIDED WRITTEN COMMUNICATION TO BRP SINCE JANUARY OF THIS YEAR REGARDING THE EXCESSIVE HEAT PROBLEM SINCE THE PURCHASE OF THIS SPYDER IN MAY OF 2013 AS A NEW VEHICLE FROM A DEALER IN SPRINGFIELD, MISSOURI. I WAS FINALLY ABLE TO OBTAIN A CASE NUMBER FROM THE BRP REP AND I HAVE DELIVERED THE BIKE TO A DEALER IN CUBA, MISSOURI AND I STILL AM WAITING FOR ANY CONTACT FROM BRP REGARDING THE WRITTEN REQUEST SENT TO THEIR REPRESENTATIVE. I WAS TOLD THAT THE DEALER WAS CONTACTED BUT IN TALKING WITH THEM THEY HAVE HAD NO CONTACT WITH ANYONE FROM BRP. I NOT ONLY HAVE EXCESSIVE HEAT PROBLEMS BUT THE MOTORCYCLE WAS SOLD TO ME WITH THE FUEL CAP THAT SHOULD HAVE BEEN REPLACED BECAUSE OF THE RECALL NOTICE. I WAS NOT NOTIFIED BY THE SELLING DEALER OR BRP THAT I SHOULD HAVE THIS CAP REPLACED. THANKFULLY I NOTICED THEIR DISREGARD WHEN READING ABOUT THE INVESTIGATIONS REGARDING THE FIRE HAZARD. I HAVE EXPERIENCE WITH THE BRP PRODUCTS BECAUSE I OWNED A 2008 GS-SE5 FOR THREE YEARS THAT NEVER HAD THE HEAT ISSUES THAT I AM EXPERIENCING WITH THE 2012. I KNOW ABOUT RIGHT LEG HEAT AND I WEAR FULL MOTORCYCLE GEAR AND WITH THE NEW 2012 AND EVEN THAT PROTECTION IS NOT ENOUGH IN 70 DEGREE TEMPERATURES. THE HEAT IS EXTREME ON THE LEFT UPPER, MIDDLE, AND CENTER PANELS. ON A DAY WITH TEMPERATURES AT 80 DEGREES EVEN THE SEAT BECOMES HOT AND I HAVE A PAD OVER THE BRP SEAT. THE HEAT IS ALSO EXTREME ON THE RIGHT SIDE. I HAVE WRAPPED PIPES, REMOVE LOWER PANELS, ETC. AND STILL NO RELIEF. I DID NOT FILE MY COMPLAINT UNTIL NOW BECAUSE I WANTED TO GIVE BRP SOME ROOM TO MAKE THINGS RIGHT BUT I AM TIRED OF BEING IGNORED. I ALSO KNOW THAT I AM NOT THE ONLY RS 2012 OWNER WITH THESE PROBLEMS. *TR