NHTSA Complaint #10628259 — 2007 BMW 335I

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10628259
Vehicle	2007 BMW 335I
Component	FUEL SYSTEM, GASOLINE
Date of Incident	August 25, 2014
Date Filed	August 25, 2014
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INJECTORS 1-3 HAVE FAILED. LOOKED UP BMW CUSTOMER TSB'S AND FOUND (SI B13 14 10) CUSTOMER LETTER DESCRIBING A KNOWN FAILING PART WITH SPECIFIC PART NUMBERS THAT CORRELATE. I HAVE THESE PART NUMBERS CURRENTLY INSTALLED IN MY CAR AND FAILING. MY CAR WAS TAKEN IN PREVIOUSLY FOR A RELATED TSB DUE TO FAULTY FUEL PUMP AND SOFTWARE UPDATE WHICH WAS REPLACED HOWEVER THE DEALERSHIP DID NOT LOOK INTO THE REST OF THE FUEL SYSTEM. **A LETTER WAS SENT TO ME ABOUT THE FUEL PUMP AND SOFTWARE UPDATE. I DID NOT REQUEST SERVICE OR HAVE ANY ISSUES AT THE TIME. NOW THAT MY "EXTENDED SERVICE" FOR THESE PARTS IS UP, BMW IS NOT WILLING TO HELP! I THINK THIS IS BS CONSIDERING 1. THE DEALERSHIP COULD HAVE CHANGED THE KNOWN FAULTY PART DURING MY PREVIOUS SERVICE. 2. WHY WAS THIS NOT FOLLOWED UP ON BY BMWNA SINCE ITS ALL PART OF THE FUEL SYSTEM? *TR

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