NHTSA Complaint #10628176 — 2010 BMW X5 SAV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10628176
Vehicle	2010 BMW X5 SAV
Component	ENGINE
Date of Incident	August 22, 2014
Date Filed	August 25, 2014
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING THE CAR AND I RECEIVED AN OVERHEATING SIGNAL ON THE DASH. I TURN CAR OFF AND LET IT COOL OFF BUT UT DID NOT WOKRD. I KEPT HAVING THE SAME OVERHEATING ISSUED. I NOTICED THERE IS A RECALL BUT BMW X5 2010 TO 2011 FOR THE SAME ISSUED OF THE WATER PUMP. I TOOK IT TO THE DEALERSHIP AND THE DO NOT WANT TO FIX IT STATING MY CAR IS NOT PART OF THE RECALL. I ARGUED THAT IS THE SAME MAKE, MODEL AND YEAR OF THE RECALL. I WAS TOLD THERE WAS NOTHING HEY CAN DO. I CALLED BMW OF AMERICA AND STATED THE SAME PROBLEM BUT NO HELP. MY CONCERN IS IF THOSE 2010 TO 2011 BMW X5 ARE HAVING THE SAME PROBLEM, WHY IS MINE NOT INCLUDED IN THE RECALL WHEN IS HAS BEEN CLEARLY DIAGNOTIC BY BMW THAT THE WATER PUMP IS THE PROBLEM. *TR

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