NHTSA Complaint #10628175 — 2005 FORD ESCAPE

WHILE DRIVING THE 2005 ESCAPE A NOISE WAS STARTING TO COME FROM THE RIGHT REAR OF THE CAR. SUDDENLY THERE WAS A LOUD CLANKING WHEN EVER A BUMP OR EVEN SLIGHT CHANGE IN THE ROAD OCCURRED. ALMOST RAN OFF THE ROAD IT WAS SO SUDDEN. IT SOUNDED LIKE SOMETHING WAS COMING THROUGH THE BACK OF THE CAR. WHEN I GOT TO WORK I COULDN'T FIND ANYTHING, BUT IT CONTINUED. FINALLY I HAD SOMEONE LOOK IT OVER CLOSELY AND THEY FOUND THAT THE RIGHT REAR WELL WAS RUSTED OUT AND THE SHOCK WAS NOT CONNECTED TO ANYTHING ON THE CAR AS THERE WAS NOTHING FOR IT TO CONNECT TO. TOOK IT TO 2 DIFFERENT BODY SHOPS TO CHECK ON THE REPAIRS NEEDED ONE QUOTED $3-$5,000 THE OTHER SAID AT LEAST $3,000. BOTH SAID THEY HAD SEEN THIS EXACT SAME PROBLEM ON THIS YEAR VEHICLE SEVERAL TIMES IN THE PAST MONTH! WHAT IS GOING ON? THE FORD DEALERSHIP ACTED LIKE THEY DIDN'T KNOW ANYTHING ABOUT IT. COME ON! SOMETHING IS UP. VERY DISAPPOINTED IN FORD. WE HAVE ALWAYS HAD FORDS, ALL OF OUR VEHICLES ARE FORDS AND UNTIL RECENTLY WE HAD NOT HAD ANY ISSUES. NOW WE ARE QUESTIONING OUR LOYALTY, BIG TIME. *TR