NHTSA Complaint #10627741 — 2011 TOYOTA HIGHLANDER

STARTED THE CAR. POWER STEERING WAS GONE!! IT HAD JUST GONE OUT!!! THANK GOD I WAS IN TOWN. I HAD JUST GONE OVER MOUNTAIN ROAD WHERE I COULD HAVE GONE OVER A CLIFF AND BEEN KILLED. I WAS ABLE TO TAKE THE CAR WITH HORRIBLE DIFFICULTY TO A MECHANIC ACROSS THE STREET AND THEY CALLED THE TOYOTA DEALER AND THEY TOLD THEM TO DISCONNECT THE BATTERY. THAT DIDN'T WORK. I HAD THE CAR TOWED TO THE TOYOTA DEALER WHEN THEY TOOK THE TOW IT SEEMED TO BE WORKING. THEY CHECKED IT AND WAS GIVEN AN "ALL SYSTEM OK" ON THE POWERTRAIN, CHASSIS, ELECTRICAL AND NETWORK SYSTEMS. THEY SAID IT WAS A "GLITCH" A GLITCH???? THIS IS A CAR I PAID $34,000 FOR AND I HAVE KEPT UP WITH ALL THE SCHEDULED MAINTENANCE. NOW I'M AFRAID TO DRIVE IT. IT WAS TERRIFYING. I HAVE TO DRIVE HOME FROM SAN LUIS OBISPO TO LANCASTER CA AND I'M SCARED TO DEATH. A GLITCH???? *TR