NHTSA Complaint #10627701 — 2011 TOYOTA SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10627701
Vehicle	2011 TOYOTA SIENNA
Component	SERVICE BRAKES
Date of Incident	March 13, 2012
Date Filed	August 23, 2014
Mileage	58,527 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS PARKING THE CAR AND NEEDED TO MOVE THE VEHICLE BACKWARD IN A PARKING LOT WITH A SLIGHT SLOPE. WHEN I ATTEMPTED TO MOVE THE SHIFT LEVER TO REVERSE THE LEVER LOCKED UP AND THE VEHICLE STARTED TO ROLL BACKWARD. I APPLIED THE BRAKES TO NO AVAIL AND THE ENGINE DIED. THE STEERING WAS LOCKED. THE IGNITION SWITCH ALSO LOCKED. THE VEHICLE STOPPED . I CALLED THE TOYOTA DEALER AND THE SERVICE MANAGER SAID TO APPLY THE BRAKES VIGOROUSLY, AT THE SAME TIME PUMP THE ACCELERATOR AND TURN THE IGNITION. I DID AND THE FUNCTIONS ALL STARTED WORKING. NO DAMAGE, NO INJURIES. THIS OCCURRED IN FREDERICKS BURG, TX THIS APPEARS TO BE THE SAME INCIDENT IN COMPLAINT # 10585286, DATED 3-17-2014. *TR

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