NHTSA Complaint #10627674 — 2014 FORD FOCUS

AT ~18,000 MILES VEHICLE STARTED TO HESITATE UPON ACCELERATION TO A POINT THE CAR WOULD STALL ENOUGH THAT THE VEHICLE BEHIND US HAD TO BRAKE HARD TO AVOID COLLISION; EXPERIENCING HEAVY SHUTTERING AND VIBRATION WHEN VEHICLE CHANGES GEARS. TOOK VEHICLE TO DEALER ON 10/24/13, ADVISED THAT THE TRANSMISSION CLUTCHES ARE DEFECTIVE, PARTS ARE ON BACK ORDER. REPAIRED AT 20,166 MILES ON 12/05/13. AT ~29,000 MILES STARTED TO EXPERIENCE SAME PROBLEM AS DESCRIBE ABOVE; TOOK IN TO DEALER ON 8/19/14, CONFIRMED THAT THE PROBLEM IS PRESENT, FURTHERMORE UPON INSPECTION DEALER ADVISED THAT FRONT TIRES ARE AT '0' WEAR AND NOTED THEY WERE 'UNSAFE', SERVICE MANAGER STATED THAT IS DUE TO THE EXCESSIVE VIBRATION AND SLIPPAGE OF THE TRANSMISSION. PARTS ARE ON BACK ORDER. CAR IS UNSAFE, UNEXPECTED HARD HESITATION IS CAUSING NEAR REAR END COLLISION. TIRE SLIPPAGE IS CAUSING VEHICLE TO HYDROPLANE/SLIP ON WET ROADS. *TR