NHTSA Complaint #10627639 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10627639
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	February 12, 2014
Date Filed	August 22, 2014
Mileage	800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TRANSMISSION CONSTANTLY SHUDDERS AND GRINDS. TRIES TO SHIFT GEARS WHEN IN CRUISE CONTROL. ENGINE TRIED TO STALL. VERY LOUD METALLIC NOISE. RETURNED CAR TO DEALERSHIP IN FEBRUARY AND WAS TOLD IT WAS ALL NORMAL. SECOND TIME I WAS GIVEN A PIECE OF PAPER EXPLAINING "NORMAL" NOISES. NONE OF WHICH MY CAR WAS MAKING. THIRD TIME THEY RE-PROGRAMMED THE TRANSMISSION. CAR IS BEING TAKEN BACK TO DEALERSHIP FOR SAME PROBLEMS THIS WEDNESDAY. FORD HAS KNOWN OF THESE DANGEROUS PROBLEMS SINCE THE 2011. YET THEY CONTINUE TO KNOWINGLY SELL DANGEROUS CARS. AND NO ONE DOES ANYTHING. *TR

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