NHTSA Complaint #10627423 — 2007 CADILLAC DTS

YOU ALREADY SHOW RECALL INFORMATION ON 2007 CADILLAC DTS FOR IGNITION KEY SAFETY PROBLEM BUT I WOULD LIKE TO COMPLAIN THAT GM TELLS ME IN THEIR RECALL LETTERS THAT THE PARTS TO FIX THIS ARE NOT AVAILABLE. ON CALLING THEM AND POSING THE QUESTION WHETHER GM IS BACK-LOGGED HAVING TO MAKE SO MANY PARTS TO FIX THE ISSUE OR IF IT IS THAT THEY DO NOT HAVE A 'FIX' YET, GM SAID THEIR ENGINEERS ARE WORKING ON IT AND HAVE NOT DETERMINED A FIX YET, THEREFORE NOT KNOWN WHAT PARTS THEY WILL NEED. IT PUTS OWNERS IN A POSITION WHERE THEY MUST PLAY RUSSIAN ROULETTE. SINCE BOTH MY 2007 DTS AND MY 2001 DEVILLE ARE ON LATEST RECALL LIST I DON'T HAVE A SAFE CAR TO DRIVE UNTIL GM REPAIRS THESE OR ELSE I MUST PURCHASE ANOTHER VEHICLE (NOT GM) TO HAVE SOMETHING SAFE TO DRIVE. I HAVE DETACHED EACH CAR'S IGNITION KEY FROM KEY RINGS SO THAT NOT EVEN THE FOB IS ATTACHED. HOWEVER, APPEARS THAT THIS MERELY SERVES TO DIMINISH THE POTENTIAL THAT IN AN ACCIDENT THE KEY MIGHT NOT BE AS LIKELY TO SLIP FROM 'RUN' POSITION TO TURNING THE CAR OFF COMPLETELY, LEAVING ME WITH NO POWER STEERING, POWER BRAKES AND POSSIBILITY AIRBAGS WON'T DEPLOY. GM HAS INSTRUCTED ITS DEALERSHIPS THAT THEY MAY NOT SELL ANY VEHICLE IN THIS RECALL UNTIL IT IS REPAIRED, SO THE CARS ARE, IN ESSENCE, WORTHLESS UNTIL THAT HAPPENS AND CAN NOT EVEN BE USED FOR TRADE-IN PURPOSES. I SUSPECT THEIR COMPETITOR AUTO MANUFACTURERS ARE FULLY AWARE OF THE SITUATION AND WOULD NOT RELISH ANY GM TRADE-INS THAT, DUE TO LIABILITY POTENTIAL, THEY COULD NOT SELL ON TO ANYONE. *TR