NHTSA Complaint #10627283 — 2001 TOYOTA PRERUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10627283
Vehicle	2001 TOYOTA PRERUNNER
Component	STRUCTURE:BODY
Date of Incident	August 19, 2014
Date Filed	August 21, 2014
Mileage	161,365 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

FRAME IS RUSTED AND UNSAFE TO DRIVE. TOYOTA ISSUED A SPECIAL POLICY FOR 15 YEAR FRAME WARRANTY AND EVEN BOUGHT BACK TRUCKS FOR THIS ISSUE BUT THE WARRANTY DID NOT GET EXTENDED BECAUSE THE TRUCK WAS NOT UNDERCOATED IN 2011 TO EXTEND THIS 15 YEAR WARRANTY. TOYOTA OWNERS BEWARE CUSTOMER SERVICE IS HORRIBLE THEY WOULD NOT GIVE ME ANYTHING IN WRITING TO SUPPORT THIS. THEY DO NOT WANT ME TO USE AGAINST THEM. UNSAFE AND THEY ARE NOT WANTING TO HELP. *TR

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